Status: 19.05.2022
1. if the customer is a consumer, he may withdraw from a contract concluded with KUNe within 30 days. This does not apply to custom-made products and in the case of direct collection by the customer of “B-goods” expressly designated as such from us.
2. The withdrawal period begins on the day on which the customer or a third party named by the customer and not acting as a carrier acquires possession of the goods; if the customer has ordered several goods as part of a single order which are delivered separately, on the day on which the customer or a third party named by the customer and not acting as a carrier acquires possession of the last goods delivered; and in the case of delivery of goods in several partial shipments, on the day on which the customer or a third party designated by the customer and not acting as a carrier acquires possession of the last partial shipment.
3. the declaration of withdrawal is not bound to any particular form. The customer may use the model withdrawal form in the appendix to these GTC, but this is not mandatory. The withdrawal deadline shall be deemed to have been met if the declaration of withdrawal is sent within the deadline.
4. if the customer withdraws from the contract, we shall reimburse all payments received, including delivery costs – with the exception of additional costs resulting from the fact that the customer has chosen a type of delivery other than the cheapest standard delivery offered by us – immediately and at the latest within 14 days from the day on which we receive notification of the withdrawal. For this repayment, we will use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise; in no case will the customer be charged any fees for this repayment.
5. the return costs are to be borne by the customer.
Returns must be sent to the following address:
ATZ-Logistics
Attn: KUNe GmbH
Kögelstraße 19
4020 Linz
Austria
Our General Terms and Conditions apply in addition to this revocation policy.
(If you wish to withdraw from the contract, please send us an e-mail to service@kune-online.com with the following information or use the withdrawal form on our website below:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
Contact us
E-Mail:
service@kune-online.com
Telephone:
Mon-Thu between 08:00 & 14:30
DE: +49 30 700 14 519
AT: +43 732 21 04 26
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